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Privacy Policy

DECLARATION ON THE PROCESSING OF PERSONAL DATA

Company:

Ing. Ivona Šuchmannová

Amurská 847/5, 100 00 Prague 10 

ID: 71825525

VAT ID: CZ6755116918 

Registration: P10, oži/5219/2009/Jav/1003854/2

We operate an e-shop on the website www.spiralabeading.com

For the provision of our services, sale of goods, and operation of our websites, we process some personal data. 

The processing of personal data is mainly regulated by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) ('GDPR').

I. Processing of Personal Data

         A. Processing of Personal Data when Using the Contact Form

If you inquire about our products and services, we will work with your contact data that you provide to us, mainly through the inquiry form. These are: first name, last name, e-mail address.

For what reason? We contact you through them for further arrangements regarding the goods and services.

On what legal basis? This is processing based on Article 6(1)(b) GDPR – negotiating a contract or taking measures before the conclusion of a contract at your request.

How long will we process personal data? If we do not establish further cooperation, we will process your data for no longer than 1 year from our last communication.

        B. Processing of Personal Data in Case of Purchase

If you make a purchase, we will work with the data you fill in for us. These are mainly billing details: first name, last name, e-mail address, telephone number and delivery address.

For what reason? We need to process personal data to fulfill our contract – to deliver our goods or services to you. We will also communicate with you about the status of your order, possibly regarding claims or your inquiries through contact details. Personal data will also be processed to fulfill our legal obligations (mainly for accounting and tax purposes, possibly for handling claims, etc.).

On what legal basis are we processing personal data? This is processing based on Article 6(1)(b) GDPR – contract performance and Article 6(1)(c) GDPR – compliance with our legal obligation.

How long will we process personal data? The company processes the above personal data of customers for as long as necessary. The personal data stored in the customer account on the website are retained until the customer account is deleted by the data subject or by the Company. Some personal data (e.g. personal data on invoices issued by the Company) are retained for the statutory archiving periods.

         C. Newsletters (Commercial Communications)

If you are a purchasing customer and did not prohibit us from doing so at the time of purchase, we will use your email address to send our news.

On what legal basis? Section 7(3) of Act No. 480/2004 Coll., on certain information society services, allows us to do so if you did not prohibit us at the time of purchase.

How long will we process personal data? 3 years from your last purchase. You can opt-out of the newsletter at any time via email or contact us at the email: info@spiralabeading.com

 

II. Who Will Have Access to the Data?

Your data will remain with us. However, some companies or other persons who work for us will have access to the data because they help us operate our e-shop. These are:

- Operator of the e-shop platform Shoptet (Shoptet a.s., Dvořeckého 628/8, Břevnov, 169 00, Prague 6, ID 28935675, registered with the Municipal Court in Prague, Section B, Insert 25395)

- Companies involved in the shipment of goods (Czech post)

- Companies involved in payment processing (paypal, go/pay)

- Email service provider (Roundcube)

We process personal data only within the European Union.

Personal data may in some cases be disclosed to third parties as processors, in particular to external suppliers of our Company, operators of technologies used by the Company, or, to the extent necessary, to the Company's legal or tax advisors.

In addition, we may transfer personal data to other recipients if we are required to do so by law. In all other cases, we will only pass on your personal data to third parties if you have given us the respective permission to do so.

We do not transfer your data to recipients in countries without an adequate level of data protection (third countries).

You provide personal data to the Company on a voluntary basis, but the provision of certain data is mandatory for the use of our services and delivery of goods. 

 

III. What Else Should You Know?

In our company, we do not have a designated Data Protection Officer. In our company, there is no automated decision-making or profiling within the meaning of Article 22 of the GDPR when making decisions that may have legal consequences for you or otherwise materially affect you. If you have questions regarding personal data, contact us at the email address info@spiralabeading.com 

IV. Use of Cookies

Cookies are text files containing small amounts of information that are downloaded to your device when you visit our websites. Cookies are then sent back to the website or another website that recognizes them on each subsequent visit. Cookies perform various tasks, for example, allowing efficient navigation between web pages, remembering your preferences, and generally improving the user experience. They can also ensure that the advertisements displayed online are better tailored to your personality and interests.

Please note that third parties (including, for example, external service providers) may also use cookies and/or access data collected by cookies on the websites.

If a visitor to the website does not agree to the collection of cookies, he can prevent the collection of cookies by changing the settings of his internet browser using the "Options" or "Help" function.

Further information about cookies and their current list can be found through individual web browsers, most commonly in the Developer Tools section. Consent may be expressed via the checkbox contained in the so-called cookie bar. You can subsequently refuse cookies in your web browser settings, or set the use of only some of them.

- Internet Explorer: https://support.microsoft.com/cs-cz/help/17442/windows-internet-explorer-delete-manage-cookies

- Google Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=cs

- Firefox: https://support.mozilla.org/cs/kb/povoleni-zakazani-cookies

- Safari: https://support.apple.com/cs-cz/guide/safari/sfri11471/mac

- Opera: https://help.opera.com/cs/latest/security-and-privacy/

- Microsoft Edge: https://docs.microsoft.com/cs-cz/sccm/compliance/deploy-use/browser-profiles

V. Using social plugins

The Company's website also contains third-party social plug-ins that allow website visitors to share content with their friends and other contacts. These include:

  • Facebook plug-in administered by Facebook Inc., 1601 South California Avenue, Palo Alto, CA 94304, USA;
  • Instagram plug-in administered by Instagram Inc., 1601 Willow Road, Menlo Park, California 94025, USA; and

The social plugins are not administered by us and the Company is therefore not responsible for any processing of personal data by the aforementioned operators (administrators) of these plugins or the websites they link to, nor for their functionality or any damage they may cause.

VI. Your Rights in Connection with Personal Data Processing

The GDPR gives you, among other things, the right to contact us and request information about what personal data we process about you, request access to this data, and have it updated or corrected, or request a restriction on processing. You can request a copy of the processed personal data, request its deletion in certain situations, and in some cases, you have the right to portability. You can object to processing based on a legitimate interest. If you think we are not handling your data correctly, you have the right to file a complaint with the Office for Personal Data Protection or bring your claims to court.

These conditions are effective from November 25th 2024

Payment & Shipping

PAYMENT METHODS:

You can pay for by PayPal (we are working on  credit card payments).

SHIPPING:

All items are sent from the Czech Republic and we offer you worldwide shipping. ALL ORDERS ARE SENT AS TRACKED REGISTERED MAIL - SIGN REQUIRED, with real price of the goods and shipping on the envelope.We are not responsible for delays due to customs. 

We send our items via air priority mail (we use Czech Post postal service). You should expect to see your delivery within 2 weeks (EU and Canada) and 2-4 weeks for other international orders. Delivery time cannot be affected by us, we are sellers only.

PLEASE NOTE that during busy season of year or due to bad weather conditions (Christmas time, Winter), it may take longer to receive your goods.

Orders from Latin America (Venezuela, Honduras, Nicaragua, Mexico, Peru, Bolivia, Brazil, Colombia etc)  - smaller orders are accepted (up to 40 USD including shipping price) and will be sent via post. Bigger orders need to be sent by PPL with extra shipping charge but this this agreement must be done explicitly.

Terms & Conditions

 TERMS AND CONDITIONS

Company: Ing. Ivona Šuchmannová

Amurská 847/5, 100 00 Prague 10 

ID: 71825525

VAT ID: CZ6755116918 

Registration: P10, oži/5219/2009/Jav/1003854/2

 

Valid for the sale of goods via the online shop located at the following internet address www.spiralabeading.com

 

INTRODUCTORY PROVISIONS 

These Terms and Conditions (hereinafter referred to as "Terms and Conditions") of Ing. Ivona Šuchmannová, registered at Amurská 847/5, 100 00 Prague 10, ID 71825525 and VAT ID CZ6755116918, registered in Business Register in MČ P10 oži/5219/2009/Jav/1003854/2, (hereinafter referred to as the "Seller") sets the mutual rights and obligations of the parties arising in connection with or on the basis of a purchase contract (hereinafter referred to as the "Purchase Contract") concluded between the Seller and another natural person (hereinafter referred to as the "Buyer") through the Seller's online shop, in conformity with the regulation  § 1751 par.. 1 law number 89/2012 code, Civil code (hereinafter only “Civil Code“). The online shop is operated by the Seller on a website located at www.spiralabeading.com (hereinafter referred to as the "Website"), through a website interface (hereinafter referred to as the "Shop Web Interface").

 

Article 1 General provisions

1.1 - These General Terms and Conditions apply to all contracts concluded by SpiralaBeading (hereinafter referred to as the Seller), unless the parties have expressly agreed otherwise in writing.

1.2 The provisions of these General Terms and Conditions may only be deviated from if this has been expressly agreed in writing and confirmed by both parties. 

1.3 By placing an order on the Seller's website, the Buyer agrees to the validity of these General Terms and Conditions and accepts them in full.

1.4 The Seller reserves the right to change these terms and conditions as necessary, the version from the date of ordering is always the valid one.

 


Article 2 Contracts/agreements/offers

 2.1 All offers are valid while stocks last.

 2.2 The Seller expressly reserves the right to change prices, in particular if this is necessary on the basis of (legal) regulations.

 2.3 The Contract is concluded when the order confirmation made by the Buyer is sent by e-mail to the e-mail address provided by the Buyer. The Buyer and the Seller expressly agree that a valid contract is concluded when using electronic forms of communication once this order confirmation is sent to the Buyer. To the extent permitted by law, the Seller's electronic files are hereby deemed to be evidence.

 

Article 3 Prices and Payments

 3.1 The seller is a VAT payer, all prices on this website are quoted for EU buyers inclusive of VAT and exclusive of shipping and administration costs unless otherwise stated or agreed in writing. For buyers outside the EU, prices are shown exclusive of VAT.

3.2 The amount of shipping and administration costs varies according to the weight of the order, taking into account the method of delivery and the costs involved. The buyer can see the shipping cost directly in the shopping cart before confirming the order.

3.3 Orders placed via the website can only be paid in advance - the seller accepts Paypal payments.

3.4 Shipment of the goods is only after full payment of the price of the goods including transport. Until dispatch, the goods are the property of the seller 

3.5 Buyers are responsible for any customs and import taxes that may apply. Sender is not responsible for delays due to customs. 

 

Article 4 Goods and Delivery

4.1 Goods listed on the website as IN STOCK are in stock.

4.2 Digital products are sent to the buyer's email within 48 hours of payment of the order.

4.3 Physical goods are sent from the Czech Republic by the carrier Czech Post to the address specified by the buyer in the order (when concluding the contract). ALL ORDERS ARE SENT AS REGISTERED MAIL - SIGN REQUIRED, with real price of the goods and shipping on the envelope. 

4.4 Packages are dispatched within a maximum of 5 working days from the date of payment. 

4.5 Delivery times are affected by the country to which the shipments are sent. Usually delivery times from the date of dispatch are 1-2 weeks to Europe, 2-4 weeks for the rest of the world. At busy times of the year such as for example around Christmas delivery times can extend to 6 weeks - these times depend on the delivery service, any extension is not caused by the seller.

4.5 By submitting an order, the Buyer agrees to the processing and delivery times. These delivery times are indicative and do not serve as a 100% binding delivery date. Exceeding any delivery time shall not entitle the buyer to compensation or the right to cancel the order or terminate the contract. In the event that the indicative delivery time is exceeded beyond a reasonable extent (twice the duration specified in the terms and conditions), the buyer shall be entitled to cancel the order or terminate the contract to the extent necessary. All amounts already paid will be refunded.

 

Article 5 Cancellations, complaints procedure and warranty information

5.1 Physical items - order cancellations are accepted by mutual agreement of both parties (seller and buyer), please contact us if you have any problems with your order.

5.2 Digital items (tutorials) - exchanges or cancellations are not accepted. Tutorials are for personal use only, not for a commercial purpose, all rights reserved.

 No copying, sharing, selling or teaching of my beading patterns, no selling finished beaded beads without my written permission.

5.3. If you need to make a claim, please contact us by email. If the claim is accepted, the goods will be replaced, if this is not possible, the money will be refunded. Complaints only apply to physical products and their defects. Please only send the goods back by prior arrangement, the address will be shared with you in an email communication.

 

Date of the last change November 25th 2024

About me

SpiralaBeading

Beader and designer, known by the nickname Spirala or SpiralaBeading. Slovak living in the Czech Republic, bead shop owner, a designer, and teacher. I love flowers, nature, math, geometry, and crafts. I studied botany and was a university professor. After moving to Prague, I started using more beads and, in 2006, I opened my own bead store. Because of my love of math, I also design beaded beads.All designs are my original creations, beaded beads are my love.

* Member of Starman Trendsetters team - years 2015/2016, 2016/2017, 2017/18, 2018/19, 2019/20, 2020/21 https://www.czechbeads.com/Catalog/Publications

* Rutkovsky Beads designer - designing jewellery, creating and preparing coatings, developing new bead shapes https://www.rutkovsky.com/

* Preciosa Ornela designer - you can meet my designs on Preciosa Ornela website, Flickr and in various beading magazines.

* My blog: http://spiralabeading.blogspot.cz/

* Facebook: https://www.facebook.com/ivona.suchmannova/

* Instagram: https://www.instagram.com/spiralabeading/

 * My Etsy store with tutorials: http://www.etsy.com/shop/SpiralaBeading

* My Etsy store with beads: https://www.etsy.com/shop/BeadsOfBohemia

 

Contact

 SHOP OWNER:

Ing. Ivona Šuchmannová
Amurská 847/5
100 00 Praha 10, Czech republic

BUSINES NO.: 71825525
VAT ID: CZ6755116918
reg. MČ P10, oži/5219/2009/Jav/1003854/2

Phone:mobil100

e-mail:

info@spiralabeading.com